Frequently asked questions

It depends on the number of cameras, storage and property layout. A typical home system starts from a few hundred pounds installed; we always begin with a free, no-obligation site survey so you get an exact fixed quote before any work starts.

Yes — every system we install includes secure remote viewing. You can watch live feeds, review recordings and receive smart alerts from anywhere using the app on your phone, tablet or desktop.

All the cameras we fit include infrared night vision as standard, and we can supply colour-at-night cameras for driveways and entrances where identifying detail matters most.

Yes, with a few responsibilities. For businesses, signage and data protection rules apply; for homes, coverage of neighbouring property should be minimised. We position cameras compliantly and explain everything at handover.

Usually thick walls, distance from the router, or interference. A single router rarely covers a whole property. We fix it properly with a coverage survey, wired access points and seamless roaming — not plug-in boosters that halve your speed.

Structured cabling is neat, permanent CAT6 wiring that gives tills, cameras, desks and access points a fast wired backbone. If your business relies on its connection, it's the single best upgrade you can make.

With our 4G/5G failover option, your network switches to mobile data automatically within seconds — so card machines, tills and cameras keep working while the fault is fixed.

Yes — weatherproof outdoor access points cover gardens, yards and terraces with the same seamless network as indoors.

We install and support NANOsoft EPOS — a fast, reliable platform built for hospitality, covering sales, stock, reporting and integrated card payments.

Yes — genuinely. Our support line is answered by real people 24 hours a day, 365 days a year. If a till goes down mid-service, we start fixing it immediately, usually by remote access.

Yes — hospitality is exactly what it's built for. Fast menu keys, table management, kitchen tickets and takeaway orders, with online ordering and card payments integrated on one NANOsoft system.

Every installation includes on-site training. Your team will be serving customers confidently before we leave, and refresher training is always available.